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Privacy Policy

1. Responsible person

herb’Alps GmbH in Liquidation.
Andreas-Hofer Street 20
6020 Innsbruck
Austria  

E-mail: woodpecker@inksbruck.at

2. General Information on Data Processing

We process personal data exclusively in accordance with the General Data Protection Regulation (GDPR) and the Telecommunications Act (TKG 2003).

3. Hosting

Our website is hosted by an external service provider.
For the purpose of operating the website securely, the following data is processed:

  • IP address
  • Date and time of request
  • Called page
  • Browser and operating system

Legal basis: Art. 6(1)(f) GDPR (legitimate interest in the secure and stable operation of the website)

The data is stored in so-called server log files and automatically deleted after a short time (usually 7-14 days).

4. access data (server log files)

When visiting this website, technical data is automatically collected, which is necessary to ensure smooth operation.

This data will not be used to draw conclusions about you.

5. making contact

If you contact us by email or via a contact form, your provided data will be stored for the purpose of processing your request.

Legal basis:

  • Article 6(1)(b) GDPR (Contract / pre-contractual measures)
  • Art. 6 para. 1 lit. f GDPR (legitimate interest)

The data will be deleted as soon as your enquiry has been finally processed and there are no statutory retention obligations.

6. Cookies & Consent Management

Our website uses cookies.

Non-essential cookies (e.g. for analysis or marketing) are only set with your explicit consent.

When you first visit the website, you will be shown a cookie banner where you can make your selection.

You can withdraw or adjust your consent at any time.

7. Google Analytics

If you have consented, we use Google Analytics, a web analysis service from Google Ireland Limited.

Google Analytics uses cookies to analyse user behaviour on our website.

This involves processing the following data, among others:

  • abbreviated IP address (IP anonymisation activated)
  • Page views
  • Dwell time
  • Visitor origin

The information may be transferred to Google servers in the USA.

Legal basis: Art. 6(1)(a) GDPR (consent)

👉 Data is transferred on the basis of standard contractual clauses of the EU Commission.

You can withdraw your consent at any time via the cookie banner.

8. Meta (Facebook & Instagram) Pixel

Provided you have consented, we use the Meta Pixel from Meta Platforms Ireland Ltd.

This allows us to track the behaviour of website visitors and optimise our advertising measures.

In particular, the following data can be processed:

  • Visited pages
  • Interactions
  • Device information

The data may be transferred to Meta's servers (USA).

Legal basis: Art. 6(1)(a) GDPR (consent)

👉 Data processing is carried out in joint responsibility with Meta according to Art. 26 GDPR.

👉 This transfer also takes place on the basis of Standard Contractual Clauses.

9. Social Media Links

On our website, there are links to external platforms:

  • Instagram
  • Facebook
  • TikTok

Clicking these links will take you directly to the respective platforms.

No data is transmitted to these providers without your active consent.

10. Data transfer to third countries

When using services such as Google or Meta, personal data may be transferred to the USA.

This is based on:
EU Standard Contractual Clauses (SCCs)

11. Storage duration

Personal data will only be stored for as long as is necessary for the respective purposes or as long as statutory retention periods apply.

12. Your Rights

You always have the right to:

  • Information about your stored data
  • Correction of incorrect data
  • Deletion of your data
  • Restriction of processing
  • Objection to processing
  • Data portability

13. Right to complain

If you believe that the processing of your data infringes data protection law, you may lodge a complaint with the competent supervisory authority.

In Austria, this is the:
Austrian Data Protection Authority
Barichgasse 40-42
1030 Vienna  

14. SSL/TLS encryption

This website uses SSL or TLS encryption for security, to protect transmitted content.

15. Timeliness and changes

We reserve the right to amend this privacy policy as needed to ensure it always complies with current legal requirements.

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